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BeeImmersed Wellness Spa Policies and Terms of Service:

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 Booking and Cancellation Policy:

  • Appointments can be booked online, via phone, or in person.

  • A valid credit card is required to secure appointments.

  • Cancellations or rescheduling must be made at least 24 hours in advance to avoid a cancellation fee.

  • Late arrivals may result in a shortened treatment time to accommodate other scheduled appointments.

Payment Policy:

  • Payment is due at the time of service.

  • We accept cash, credit/debit cards, and select payment apps.

  • Gift certificates and prepaid packages must be presented at the time of redemption.

 Spa Etiquette:

  • Please arrive 15 minutes prior to your scheduled appointment to allow time for check-in and relaxation.

  • Respectful behavior and language are expected at all times.

  • Cell phones and other electronic devices should be silenced or turned off during treatments to maintain a peaceful environment.

Health and Safety:

  • Guests are required to disclose any medical conditions, allergies, or injuries that may affect their treatment.

  • Our staff reserves the right to refuse service to anyone who appears to be under the influence of drugs or alcohol.

  • We adhere to strict sanitation and hygiene protocols to ensure the safety and well-being of our guests and staff.

Privacy Policy:

  • We respect the privacy of our guests and will never share personal information without consent.

  • Personal information collected during booking and appointments is used solely for the purpose of providing services and will be securely stored in accordance with privacy laws.

Refund Policy:

  • Refunds are issued only in accordance with our cancellation policy or in the event of dissatisfaction with services.

  • Refunds are processed using the original method of payment and may take up to 7-10 business days to appear on the account.

Children and Pets:

  • To maintain a tranquil atmosphere, children under the age of 18 must be accompanied by an adult and are only permitted in designated areas.

  • With the exception of service animals, pets are not allowed in the spa.

Feedback and Concerns:

  • We value feedback from our guests and encourage open communication.

  • If you have any concerns or suggestions, please don't hesitate to speak with a member of our staff or contact us directly.

Membership Policies:

  • Membership benefits and terms are outlined in the membership agreement.

  • Memberships are non-transferable and non-refundable.

  • Membership fees are billed on a monthly or annual basis, as specified in the agreement.

Promotions and Special Offers: - Promotional offers are subject to availability and may have specific terms and conditions. - Offers cannot be combined unless otherwise stated. - Management reserves the right to modify or discontinue promotions at any time.

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Terms of Service:

  • By accessing or using our services, you agree to abide by these policies and terms of service.

  • BeeImmersed Wellness Spa reserves the right to modify or update these policies and terms as needed without prior notice.

For any questions or clarifications regarding our policies and terms, please contact us directly.

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